All standard domestic orders are sent by a courier service and will require a signature upon receipt of the goods. All orders placed by 3.00pm will be delivered by the next day at an unspecified time.
All domestic orders are sent using a tracked service. You will be sent an email confirmation once your order has been dispatched with tracking information.
Delivery can occur anytime during the day, unless you have chosen a specific delivery method and time.So we would recommend that you send your Angela Beer order to a work or business address if you or the recipient is not normally at home during the day. Please note we cannot send to a PO Box address.
If you cannot wait to receive your package you can request next day delivery from us, which will guarantee that all orders placed before 3.00pm will be guaranteed to be delivered before 12.00 noon the following day. This is charged at a rate of £10.95 within the uk mainland.
The courier service will also contact you by Email and SMS to confirm your 1 hour delivery window. (This service is only available to UK mainland customers.) If the delivery date/time is not convenient, you can reply to the Email or SMS to change delivery.
Orders placed after 3.00pm Friday and also on Saturday will not be sent until Monday am. For Saturday deliveries, these must be ordered by 3.00pm Friday and this will be charged at a rate of £14.95 within the uk mainland.
All prices displayed are in pounds sterling and inclusive of VAT at the current rate.
Local import taxes may be applied to deliveries outside the UK, which will be your responsibility. The customs office may hold your goods if the local import taxes are not paid. All orders are shipped via Interlink/DPD, or Royal Mail, goods will be insured, and shipping times depend on the type of delivery requested.
All orders received before 3.00pm are posted that same day and would normally arrive the next day,in the UK. However you should leave up to 2 days for delivery in case there are any problems with the courier . We will email you once it is dispatched so that you know when it has left us and is on its way. Delivery timings for international delivery are shown on the FAQ"S section. Please do not hesitate to contact us at email@example.com if you have any questions about our delivery procedures.
Unfortunately we do not offer a free returns service, if you wish to return your order please use Royal Mail or a reputable courier company. Alternatively we can arrange for your order to be collected using our courier partner Dpd at a fixed cost of £10.95.
If you have arranged your return yourself please obtain proof of postage.
If you require any further information regarding delivery, please do not hesitate to contact us by emailing firstname.lastname@example.org or calling our online customer services team on: +44 (0)161 925 6940.